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Privacy Security and Cookies

Thank you for using our website. The policies below include information about our Privacy Statement, Cookie Policy, Data Protection Privacy Policy and your Data Protection Rights.

Statement of Intent

On occasions you will be asked to submit personal information about yourself (eg name and email address etc) in order to receive or use services on our website such as newsletters and funding updates. By entering your details NMCF UK will be able to provide you with the services you select. Our services are designed to give you the information that you want to receive. NMCF UK will act in accordance with current legislation and aim to meet current internet best practice.

Submitting personal information

When you supply any personal information to NMCF JK we have legal obligations towards you in the way we deal with that data. We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (GDPR) 2018.

Users under 18

If you are under 18, please make sure that you have your parent/guardian's permission beforehand whenever you provide personal information to NMCF UK's website. Users without this consent are not allowed to provide us with personal information. If you do use this site for information about NMCF UK's fundraising or campaigning work please let an adult know.

Security

No data transmission over the internet can be 100% secure. Therefore while NMCF UK make every effort to protect your personal information we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once it is received here we make our best effort to ensure security of information on our system.

Website cookies and how we use them

Cookies are small pieces of information that websites send to your computer and store on your hard drive. They are not software - they can't be programmed or carry computer viruses. Cookies allow us to recognise your computer when you next visit our website, but they don't tell us who you are.

If you use our website, we will assume you consent to us storing and retrieving cookies, unless you have set your internet browser to stop cookies from being saved on your computer.

The European Union Cookie Directive, which came into effect under UK law on the 26 May 2011, states that websites need informed consent from their users before they can store or retrieve cookies on your computer. Until technology develops, the best way for us to get that consent is by letting you know here where we use cookies.

We use cookies to

•  monitor how people use our site so we can improve any problem areas.

• enhance our website with information from other websites, for example YouTube videos and Google Maps. We work hard with these websites to ensure they use cookies appropriately, but - because third party websites set their own cookies - we don't have direct control over how they use them. However, you can manually block these cookies using your internet browser.

Disabling cookies

You can manually delete old cookies, and stop cookies from being saved on your hard drive in future - find out more on the All About Cookies website. However, disabling cookies may stop you from fully using all our website services. We use cookies on these areas of our website:

• On the website generally

• When you make a donation

• In email

• For text size and web page formatting

On the website generally

We use Google Analytics to understand how people use our website so we can make it more effective. Google Analytics collects anonymous information about what people do on our website, where they've come from, and whether they've completed any tasks on the site, for example, signing up to volunteer or donating. Google Analytics tracks this information using cookies and JavaScript code.

Our Data Protection Privacy Policy

The Nelson Mandela Children's Fund UK (NMCF UK ) takes the issue of collecting and processing your personal data seriously. NMCF UK  is committed to protecting your personal data and to informing you of your rights with respect to your personal data. NMCF UK aims to set out clearly at the time we collect your data 1) what your data will be used for, 2) how long it will kept and 3) where it will be processed.

NMCF UK will never sell your personal data. This page sets out our privacy policy and gives an explanation of what we do with your personal information. It also informs you how you can control the use of your personal data.

General Data Protection Regulation

As of 25th May 2018 the General Data Protection Regulation 'GDPR' will be in force across the European Union (the "Union") and applicable to controllers and/or processors outside the Union where goods or services are offered to data subjects in the Union.

What is personal data?

Personal data is defined as information relating to a living individual who can be identified or identifiable from that data.

Note with respect to the South African market personal data will also include corporates under the Protection of Personal Information Act 'POPIA'.

What is processing?

When we collect, store, transfer or use in any way for any purpose or delete your personal data we are processing it.

What personal data do we collect and why?

In order for NMCF UK to provide information to its supporters, and run its charitable activities it needs to process personal data of its supporters, employees and other third parties.

In general NMCF UK commonly collects:

  • Your contact details, including but not limited to, telephone numbers, address and email address in order to communicate with you.
  • We may also collect proof of age when you are a volunteer, in order to ensure that you are of legal age.
  • Where, as part of our operations, we are remitting funds we will take your bank details.
  • Where we collect additional personal data you will be informed of that at the time we collect it, together with the reasons why.
  • Where we later process your personal data for reasons not already communicated to you, we will notify you in advance.

How do we use personal information?

We process personal data primarily for the purpose of providing you with updates on the work of NMCF UK; providing you with our newsletter, sending you information about future events as well as invitations to events.

Using your personal data for marketing

We will contact you by email, telephone, or post with regard to your activities with us. NMCF UK has a regular newsletter which we circulate by email. You may unsubscribe from this at any time by clicking the unsubscribe link at the bottom of each newsletter or by writing to nmcfinfo@nmcf.co.uk.  

Your right to access and correct your personal data

You have a right to access the personal data that we hold on you. If you would like a copy of the personal information that we hold on you please email us your request or write to us at the address below. You also have a right to require that any inaccurate personal data that we hold on you is corrected. If you find that any of your personal data is incorrect please email us or write to us at the address below and we will correct it without delay.

Sharing and transferring your personal data

We will never sell your personal data. We may share your personal data with our other offices, based outside of the EU in particular in South Africa, If we transfer your personal data outside of the EU we will ensure that the recipients has equivalent standards of Data Protection to those in the EU.

We take all reasonable steps to ensure that personal data transfers are kept confidential and secure as required by data protection laws.

Changes to this Privacy Policy

We will place any update to this privacy policy on this page of our website.

Data Protection Officer and how to contact us

If you have any questions or concerns about personal data or this privacy policy or you wish to make a complaint about how we have processed your personal data, please contact us by by post at the following address:

Data Protection

5th Floor, Berkshire House

168 -173 High Holborn

London, WC1V 7AA

Your Data Protection Rights

The purpose of this section of our Privacy Policy is to provide you with more information about your rights.

In addition to the information we provide to you in the Privacy Notice, as a data subject you have further specific rights which you may choose to exercise. You can exercise your rights at any time by contacting us by email or post.

Right of access

You have the right to obtain confirmation that your personal data is being processed, what categories of personal data we process, where and to whom your data is transferred and why we process it. The Nelson Mandela Children's Fund UK Data Protection Privacy Policy provides an explanation of how and why we process your Personal Data. We have specific Privacy notices by service area.

On request we will provide a copy of the personal data we hold on you free of charge. For subsequent requests we may charge a fee based on the administrative costs of providing the information. Where requests are deemed to be manifestly unfounded or excessive (for example where requests are repetitive) we are entitled to either refuse the request or charge a reasonable fee based on the administrative costs of providing the information.

Right to restrict processing

You have a right to restrict the processing of your personal data where one of the following applies:

  • You contest the accuracy of your personal data while we investigate the inaccuracy/update the data
  • The processing is unlawful and you oppose the erasure of your personal data and request the restriction of its use instead
  • You have objected to processing pending the verification whether the legitimate grounds of the controller override those of your own.

You may also request that we do not delete/destroy your personal data, even once we no longer need it, should you require it for the establishment, exercise or defense of legal claims.

Right to rectification

You have a right to have your personal data rectified if it is inaccurate or incomplete.

Rights in relation to automated decision making and profiling

Automated decision making is making a decision solely by automated means without any human involvement.

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significant affects that harm you unless it is necessary for entering into, or performance of, a contract between you and us.

  • It is authorised by Union or Member State law to which we are subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or
  • You explicitly consent.

Maitland does not utilise automated processing which produces legal effects for data subjects.

Right to object

You have the right to object, on grounds relating to your particular situation, to the following processing activities:

  • Processing based on Legitimate Interests or the performance of a task in the public interest/exercise of official authority (including profiling). Unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or, except where the processing is necessary for the establishment, exercise or defence of a legal claim we must cease to process your data.
  • Direct marketing (including profiling); and
  • Processing for purposes of scientific/historical research and statistics.

"Profiling" is the automated processing of your personal data to evaluate certain things about you.

Right to data portability

You may request for us to either send you a copy or to transfer your personal data from one IT environment to another in a safe, easily usable and secure way.

This right only applies where the processing is based either on consent or on the performance of a contract and the processing is carried out by automated means.

Right to erasure

This right is also sometimes known as "the right to be forgotten". You have a right to request the deletion or removal of your personal data where there is no compelling reason for its continued processing. It is not an absolute right and can be used in specific circumstances such as:

  • Where the personal data is no longer necessary in relation to the purpose for which it was originally collected / processed and there is no legal obligation on the controller to keep it.
  • Where you as the data subject withdraw consent where the sole basis for processing was consent.
  • Where you object to the processing and there is no overriding legitimate interest for continuing the processing.
  • The personal data was unlawfully processed.
  • The personal data has to be erased in order to comply with a legal obligation.

Making a complaint to a regulatory authority

As a data subject you have a right to lodge a complaint within a supervisory authority in:

  • The place of your residence
  • Your place of work
  • The place of the alleged infringement

Data Protection Officer and how to contact us

If you have any questions or concerns about personal data or this privacy policy or you wish to make a complaint about how we have processed your personal data, please contact us by writing to nmcfinfo@nmcf.co.uk or by post at the following address:

Data Protection

5th Floor, Berkshire House

168 -173 High Holborn

London, WC1V 7AA

Nelson Mandela Children's Fund (UK) Berkshire House 168-173 High Holborn London WC1V 7AA T: +44 (0)20 3077 1231 F: +44 (0)20 3077 1222
Charity Number: 1055899 / Company Registration Number: 3207203